Privacy policy

Poole Park House is committed to protecting the privacy of our website users and customers. This policy explains what information we collect and how we use it.

1. What we collect

We use Google Analytics to automatically collect certain data when you visit our website. This includes information such as the time of access, how long you spend on each page, details about the device you're using, and the website that referred you to us. We also track how users navigate through the site. This data helps us understand how our website is being used, how many people visit, and which pages are the most or least popular.

In addition, we may collect personal information such as your name, phone number, and email address — but only when you voluntarily provide it, for example by submitting a contact form. This information allows us to respond to your inquiry or provide a more tailored response. You are not required to share this information to browse our website, but certain services may not be available without it.


2. How we use data

We collect non-personal data to help improve our website and understand user behaviour. This information is used to analyse traffic patterns—such as peak visit times by day and hour—and to assess which areas of the site are most or least popular. Google Analytics may also provide us with general demographic information, such as age range (e.g., under 30 or over 50) and gender (e.g., male or female). However, Google Analytics does not share any personally identifiable information, such as your name, date of birth, or address.

Any personal information we collect is provided directly by you when you engage in specific activities on the site, such as completing the contact form. This data is handled in line with applicable data protection laws and our Privacy Policy. We use your information to fulfil your requests, such as responding to inquiries submitted through contact forms and to keep a record of any communication we have with you



4. Disclaimer

We try to ensure information on our site is accurate, complete and up-to-date however this cannot be guaranteed. All information on this website (without limitation) is provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. We do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free.

In no event will Poole Park House be liable for any damage or loss that may arise from the use of information contained on the website.


5. Trademarks

All names, images, and logos identifying Poole Park House are proprietary marks of Poole Park House. All third-party brand names, products, services and company names used on this site are the trademarks, and trade names of their respective holders. Poole Park House does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.



7. Your rights

Any information submitted via our website is treated in accordance with the Data Protection Act 1998. If you have any questions relating to this Privacy Policy, please write to:


Poole Park House

71 Kingland Road
Poole
Dorset
BH15 1TN